Mandates /Accounts management

Is the CODA service for a savings account for free?
CodaBox does not charge administrative costs for savings accounts if you apply for them simultaneously with a current account under the same mandate. If...
Thu, 15 Sep, 2022 at 1:43 PM
Haven't received CODA yet or CODA stopped?
Are some CODA files missing or did you not yet receive CODA for your client?  Consider the following checks you can make before contacting our Support ...
Fri, 24 Feb, 2023 at 2:15 PM
Sending the CODA mandates to your client
CodaBox modified some procedures: Sending by email instead of by post We switched to sending the paper documents by email to your client (if CodaBox ...
Mon, 19 Sep, 2022 at 11:40 AM
Competitors are offering "CODA for free"?
CodaBox's services go beyond just providing CODAs, we want to offer a digital total package to the accountant.  Account information is only part of...
Tue, 6 Dec, 2022 at 3:45 PM
Types of accounts not compatible with CODA / Rejected by the bank
Some account types do not allow the delivery of CODA files, either because it is a rule set by the bank or by CodaBox. Which rules? Rule set by  No...
Thu, 14 Jul, 2022 at 12:59 PM
Is CodaBox informed when a bank account is closed at the bank?
CodaBox is not informed by the bank when a bank account is closed  It is the responsibility of the accountant to archive the bank account when it is closed...
Thu, 15 Sep, 2022 at 3:40 PM
Mandate status is 'Problem' in MyCodaBox
In MyCodaBox, the status of the mandate is 'Problem' Why this status?  → One of the steps in the activation process did not run correctly. A ...
Wed, 22 Feb, 2023 at 10:00 AM
What is a correctly signed CODA mandate?
We regularly receive CODA mandates that are not correctly signed by companies. In order to avoid wasting time and delaying the sending of CODA to your Acco...
Wed, 14 Sep, 2022 at 1:41 PM
CODA files legally compliant?
What is a CODA file? Extract from the Febelfin website: "Un extrait de compte codifié ou CODA est un fichier électronique contenant les donn...
Wed, 6 Jul, 2022 at 8:24 AM