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Argenta - Axa - Bank Van Breda -  Belfius - Beobank - BNP Paribas Fortis - CBC - CPH - Crelan - Europabank - Fintro - ING - KBC - Nagelmackers - Triodos - VDK

Payment Service Provider 

Viva Wallet

Specific information

KBC/CBC: Mandate procedure and CODA activation
To allow CodaBox to retrieve your client's CODA for a KBC/CBC account, your client must perform an action in his/her bank application to create the link between CodaBox and the bank.
The different steps:

Belfius: Digital mandates only / CODA costs / CODA numbering

Digital mandates only: 

Belfius mandates can now only be signed digitally.

A logical change that will considerably reduce paperwork, for you and your clients. 

What's more, it will also enable us to activate our CODA service faster.

Digital signing with Twikey is easy and secure!

Quick summary:

  • Your Belfius clients receive a Twikey link by e-mail and sign online in a few clicks (if CodaBox takes care of the mandate management for your office).
  • You can no longer download Belfius mandates in pdf format from MyCodaBox but you can send the Twikey link to your client

CODA costs:
Since May 2021, Belfius Bank charges a monthly fee for the creation of Coda files containing all details of transactions on a payment account. The new pricing is part of the global Belfius offer and its additional services.

If you want to stop the CODA created on the account after registering a CodaBox mandate and the additional monthly fees charged by Belfius, follow the Belfius CODA costs / Stop CODA procedure.

CODA numbering:
Numbering CODA starts at 1. There is no link between paper numbers and CODA numbers.
The first generated CODA file therefore has number 1.
Do you have any additional questions? Please contact Belfius Support

BNP Paribas Fortis: CODA Gross amount ≠ Net amount / CODA costs
Gross amount ≠ Net amount:

When consulting a CODA statement of a BNP Paribas Fortis account, you notice that the net amount shown in the statement does not correspond to the gross amount minus the fees (commission).

Why this difference?

➞ The VAT applied to the fees is not mentioned by BNP Paribas Fortis in their CODA files

Example of a BNP Paribas Fortis transaction:

Transaction: net amount = 376,23€

Detail: gross amount = 377€

Detail: fees = 0,64€


Net amount = 376,23€ +  0,64€ 376,87€ Gross amount
Fees = 0,64 € + VAT 21% = 0,77 €
Net amount = 376,23€ +  0,77€ 377€ Gross amount 

CODA costs:

BNP Paribas Fortis charges a monthly fee for the creation of Coda files (if not included in the client's banking package), regardless of the channel via which CODA is delivered.

If you want to stop the CODA created on the account after registering a CodaBox mandate and the additional monthly fees charged by BNP Paribas Fortis, follow the BNP Paribas Fortis costs / Stop CODA procedure

Axa: Frequency of CODA delivery
Good to kow:

AXA delivers the CODA files according to the frequency defined in the client's bank dossier. If the client receives his paper statements once a month, he will also receive CODA once a month.

If a mandate has been confirmed by AXA, but we are not yet providing CODA, the periodicity is probably set to monthly. Please refer the client to his/her banking agency, where he/she can have the periodicity adjusted.

Argenta: Digital signature of mandates via digital signature  / CODA numbering
Good to know:

Mandates for this bank are signed via digital signature

Digital signing is easy and secure!

CODA numbering:

Argenta provides a new CODA number every day. CODA files are not created on days with no transactions. However, the numbering remains, so it "jumps". in the report. Therefore, at the end of the year you will receive CODA number 365.

If you have problems processing your files for this reason, we recommend to contact your contact the support service of your software package. They can possibly adjust certain parameters to ensure your booking is successful. Do you have any additional questions? Please contact helpdesk@codabox.com

Crelan: 000 numbering of CODA / Repetitive CODA numbering
CODAs of Crelan bank accounts can have the numbering 000:
  • If no paper or electronic account statements are generated for the bank account concerned (from the branch to the end client) 
  • If the bank account holder does not have a myCrelan subscription.

In this case, and according to banking standards, the bank is allowed to include "000" as a numbering in the CODA files.

To solve this issue, the end client is invited to visit his bank branch to request the creation of his myCrelan subscription and the activation of the account statements which will then be sent daily in an electronic version to his online subscription.

Repetitive CODA numbering:

You receive CODAs from CRELAN bank with a repetitive numbering and you cannot import them into your accounting software? See this article on the Crelan website: NL or FR

Beobank: CODA delivery for EUR only

Good to know: 

Beobank can’t deliver CODA for other valuta . Only for EUR.

Types of accounts not compatible with CODA / Rejected by the bank

Some account types do not allow the delivery of CODA files, either because it is a rule set by the bank or by CodaBox. 

Which rules?

Rule set by No CODA delivery forNote
  • Third party accounts 
  • ING Lion accounts
  • KBC investment accounts
May differ from bank to bank.

CodaBox always accepts a mandate linked to an account for a Belgian company number because we do not know the type of account for which CODA is ordered.

The mandate is sent to the bank who decides what to do with this request, according to the rules they have established.

  • Private accounts of natural persons
  • Foreign IBAN
Restriction only if the account is not linked to a Belgian company number.

No CODA delivery for foreign IBANs.

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